FAQ
What is People of Fame?
People of Fame is a fashion brand inspired by the Mediterranean, offering unique and versatile clothing for individuals who value self-expression and individuality.
Where can I buy People of Fame products?
Our products are available for purchase directly on our website: www.peopleoffame.com. We also occasionally host pop-up stores in select locations.
Do you ship internationally?
Currently, we only ship within Egypt. Stay tuned for updates regarding international shipping!
What are the shipping costs?
Shipping within Egypt is free for orders of 6,000 EGP and above. For orders below 6,000 EGP, the shipping cost is 85 EGP. Shipping fees may vary depending on fuel rise; the exact cost will be displayed at checkout before you finalize your purchase.
How long will it take to receive my order?
Delivery times within Egypt are 1-3 business days, depending on your location.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via SMS, allowing you to monitor your order's progress.
What is your return policy?
We offer a 7-day return policy for items in their original condition with tags attached. To initiate a return, please log in to your account on our website and follow the return instructions.
How do I return an item?
To return an item, please follow these steps:
• Request a return authorization on our website.
• Pack the item securely in its original packaging.
• Our courier will contact you to arrange a pick-up from your doorstep.
• The package will be inspected upon arrival at our warehouse.
• Return approval will be communicated via email.
• Your refund will be processed either to your wallet or bank account.
• Credit card refunds may take up to 30 days, while cash-on-delivery refunds are processed within 10 days.
Can I exchange an item?
We currently do not offer exchanges. Instead, please return the item and place a new order for the desired product.
What payment methods do you accept?
We accept the following payment methods:
• Credit/Debit Cards (Visa, MasterCard, Mezza)
• Cash On Delivery (COD)
How can I contact customer service?
You can reach our customer service team via email at customercare@peopleoffame.com. Our hours of operation are Sunday to Thursday, from 10 AM to 5 PM (local time).
Do you offer gift cards?
Yes, we offer gift cards in various denominations. These can be purchased on our website and redeemed for any online purchase.
Are your products unisex?
Yes, our collections are designed to be unisex, offering styles that appeal to all genders.
Do you offer discounts or promotions?
Yes, we occasionally run discounts and promotions. Sign up for our newsletter to stay updated on the latest offers and deals.
How can I stay updated on new collections and offers?
Subscribe to our newsletter and follow us on social media to receive the latest updates on new collections, exclusive offers, and exciting announcements from People of Fame!